Question 1

How does the video interview system work? Is it one-sided or does it involve an avatar?

Accepted Answer

The video interview system operates on a one-sided basis. Candidates are presented with specific questions displayed on the screen, which they respond to via a video recording at their convenience. There is no avatar or live interaction involved.

Question 2

How can I try the product?

Accepted Answer

To try our AI-powered video interview product, you need to request a demo by clicking on our 'Request a Demo' link. After the demo provided by our team, your analyses will be conducted, and a personalized trial account will be set up for you. The free demo period lasts for 10 days.

Question 3

Is there an English language test?

Accepted Answer

Yes. You can send English tests to your candidates by selecting the 'Send English Test' option within our platform.

Question 4

Can we ask any question we want in the video interviews?

Accepted Answer

Yes. You can choose questions from our question bank according to the position and years of experience or add your own custom questions.

Question 5

Can HiringCycle integrate with our ATS?

Accepted Answer

No, the system does not analyze facial expressions or gestures. It only analyzes the content of the candidates' responses.

Question 6

Can we post job ads and receive applications through HiringCycle?

Accepted Answer

Yes, you can create AI-powered job ads on the HiringCycle platform. Once you share the link or QR code of your ad with your candidates, they can easily apply, and their applications will automatically be added to the project you created in the HiringCycle system.

Question 7

How is pricing determined? Is it based on the number of users or candidates?

Accepted Answer

Our pricing is token-based. Tokens are deducted based on the number of candidates evaluated by the AI. For example, if you add 100 candidates to the system but only 80 candidates complete the video interview, only 80 tokens will be deducted from the total tokens you have purchased.

Question 8

Can I create departments within HiringCycle just like in my company?

Accepted Answer

Yes, you can. Separating the projects of units, branches, or departments in your company within the platform helps prevent confusion among users. Additionally, a user can be authorized for multiple departments.

Question 9

Is there an authorization system in HiringCycle? If so, how does it work?

Accepted Answer

Yes, HiringCycle has an authorization module. You can assign users on the platform according to their roles within the company. This way, you can define the permissions of each user in the system.

Question 10

What information is included in the candidate interview report? What can I do with it?

Accepted Answer

The candidate report allows you to see when the candidate completed the interview and when they were evaluated. You can also access details on which competencies were assessed, their competency scores, and a detailed AI evaluation from the 'Details' tab within the candidate report. You can rewatch the candidate's video or click the 'Reevaluate' option to review the AI-generated responses and, if necessary, re-score the candidate.

Question 11

Can I compare candidates within the HiringCycle platform?

Accepted Answer

Yes, you can compare candidates by clicking the 'Compare Candidate' button in the candidate report. Within seconds, you will have access to a detailed report that allows you to compare the selected candidates based on each competency.

Question 12

How can I easily access the video interview results of all candidates?

Accepted Answer

By clicking on the 'Heatmap' tab on the Projects page, you can view the competency scores or English proficiency scores of all candidates in detail. The heatmap visually represents scores using a color gradient, making it easier to interpret the results.

Question 13

What can I do within the heatmap?

Accepted Answer

You can rank candidates based on their competency interview or English test scores. You can see at a glance how many points a candidate received in each competency. You can easily access a candidate's resume and report by clicking the icons next to their names.

Question 14

What is the Pre-Screening Interview Module?

Accepted Answer

The HiringCycle Pre-Screening Module is an AI-powered assessment tool designed to evaluate candidates in the early stages of the hiring process. This module works with closed-ended questions, written response analyses, and automated evaluation systems to quickly and efficiently identify the most suitable candidates.

Question 15

Does the AI analyze facial expressions and gestures?

Accepted Answer

No, the system does not analyze facial expressions or gestures. It only analyzes the content of the candidates' responses.

Question 16

How does AI conduct evaluations?

Accepted Answer

AI evaluates not only the choice of words but also the context in which those words are used. This way, the overall meaning and consistency of the candidate's responses are taken into account, ensuring a fair evaluation.

Question 17

Is AI reliable? What is the accuracy rate?

Accepted Answer

Since AI works based on specific algorithms and datasets, it provides highly reliable results. The accuracy rate is over 95%, making it a trustworthy technology.

Question 18

How does AI help with unbiased evaluations during interviews?

Accepted Answer

AI-powered interviews eliminate biases that may arise from human factors and objectively assess candidates' responses. Information that could lead to discrimination, such as religion, language, race, school, and department, is not considered in the evaluation, ensuring a fair and impartial process.

Question 19

Can AI detect cheating or inappropriate language?

Accepted Answer

Yes, AI can detect instances of cheating or the use of inappropriate language during the interview process. These situations are flagged and reported during the evaluation.

Question 20

How is data security ensured?

Accepted Answer

Data security is ensured through advanced encryption methods and secure servers. Additionally, only authorized personnel have access to the data.

Question 21

What are the advantages of using AI in video interviews?

Accepted Answer

AI speeds up the interview process, makes evaluations more objective, and minimizes human error. Additionally, the flexibility of allowing candidates to complete interviews at their convenience reduces hiring process time by over 50%.

Question 22

How can we view the interview results?

Accepted Answer

Once the evaluation is complete, the competency report will be available on your HR panel within 1 minute after the candidate completes the video interview. You can review the candidate’s score and detailed analysis report in your panel.

Question 23

What should I do if I experience a technical problem?

Accepted Answer

If you encounter a technical issue, you can reach our customer support team by clicking the support option located at the bottom of the left menu on your HR panel or by sending an email to info@hiringcycle.ai.

Question 24

What criteria does AI use to evaluate?

Accepted Answer

Our AI video interview product generates specific questions based on the competencies you have set and evaluates the responses according to interview techniques, providing you with the results.

Question 25

What is AI, and how does it work? Does it learn on its own, or is it trained?

Accepted Answer

AI is trained using specific algorithms and datasets. While some AI models have the capability to learn on their own, they are generally trained by humans at the beginning, and then they use this knowledge to conduct evaluations.

Question 26

Is it ethical to use AI in video interviews?

Accepted Answer

Using AI in video interviews is considered ethical, as the process is conducted transparently, and candidates are informed. AI also plays an important role in ensuring impartiality. However, all processes are continuously monitored, and ongoing improvements are made to the models.

Question 27

What is HiringCycle?

Accepted Answer

HiringCycle is an AI-powered video interview platform for candidates and employers. This platform allows candidates to conduct interviews flexibly and speeds up the evaluation process, making hiring more efficient. HiringCycle enables candidates to complete their video interviews by answering specific questions, and these responses are analyzed objectively by AI.

Question 28

What does HiringCycle do?

Accepted Answer

HiringCycle allows candidates to participate in video interviews from any device, anytime, and anywhere. During the interview process, AI analyzes the candidates' responses and presents the results to the employer. This platform minimizes biases caused by human factors and provides fair assessments. It also reduces the hiring process time by over 50%, saving time for both employers and candidates.

Question 29

Is your company compliant with data protection laws (KVKK)?

Accepted Answer

Yes, HiringCycle operates in full compliance with data protection laws. The security and privacy of your personal data are our top priority, and all our processes comply with legal regulations.

Question 30

Who can I contact for more information regarding my personal data?

Accepted Answer

For any questions or requests regarding your personal data, you can contact us at info@hiringcycle.ai

Question 31

Can I attend the interview at any time?

Accepted Answer

Yes, you can complete the interview at any time that suits you, as long as it is within the date range provided by the company conducting the interview. The interview process is entirely flexible and tailored to your schedule.

Question 32

Which device should I use for the interview / Can I use my phone for the interview?

Accepted Answer

You can participate in the interview using any device with internet access, such as a computer, tablet, or smartphone. Our platform is compatible with both mobile and desktop devices, so you can complete the interview from your phone.

Question 33

When and from whom will I receive my results?

Accepted Answer

Your responses are usually evaluated within 1 minute after completing the interview, and your competency report is sent to the employer. The results will be communicated to you according to the process and timeline determined by the company you applied to. For more details, you can contact the HR department of the company.

Question 34

What should I consider during a video interview?

Accepted Answer

It is important to speak clearly, focus on the questions, and ensure that your microphone and camera are working properly. To minimize technical issues, we recommend using a stable internet connection.

Question 35

What should I do if my interview was interrupted?

Accepted Answer

If your interview was interrupted for any reason, please contact our candidate experience team at info@hiringcycle.ai. Our team will get in touch with you promptly to resolve the issue.

Question 36

What should I do if I lose my internet connection during the video interview?

Accepted Answer

If your internet connection is lost during the interview, please contact our candidate experience team at info@hiringcycle.ai. Our team will get in touch with you promptly to resolve the issue.

Question 37

How should I prepare for an AI-based video interview?

Accepted Answer

AI-based video interviews include questions designed to assess your technical knowledge, competencies, or English level. You will be informed by the company about the type of interview, or you can find this information in the email or SMS sent by HiringCycle. Once you know the type of interview, practice your answers and, if possible, explain them to someone else. The more detailed and result-oriented your answers are, the more meaningful your interview will be.

Question 38

How should I prepare for the AI-based English test?

Accepted Answer

In the AI-based English test, you are expected to answer questions from various levels. The questions will range from easy to difficult, and your speaking practice, word pronunciation, grammar knowledge, and vocabulary will be assessed. It is recommended to provide detailed, clear, and meaningful answers rather than short ones.

Question 39

What should I do if I receive an email/SMS from HiringCycle?

Accepted Answer

If you receive an email or SMS from HiringCycle, it means that the company you applied to is working with us and wants to interview you through our platform. If the address is HiringCycle, you can trust the process and participate in the interview. The email and SMS will also include information about the company and position, so pay attention to these details.

Question 40

What should I do if I am no longer looking for a job?

Accepted Answer

If you are no longer interested in the position, you can click on the 'I am no longer looking for a job' option in the invitation email or on the page that opens after clicking the link in the email. This will inform the company that you are no longer interested in the position.

Question 41

What should I do if I can't complete the video interview within the time provided by the company?

Accepted Answer

You must notify both us and the company you applied to. Participation in the interview will depend on the company's decision. If the employer does not extend the deadline, HiringCycle has no authority to intervene in the process.

Question 42

What should I do if the company says I will receive a video interview link from HiringCycle, but I haven't received an email yet?

Accepted Answer

Check your spam/junk folder. If you cannot find the email containing the video interview link, please contact us at info@hiringcycle.ai, and we will resend the link after checking the system.

Question 43

What should I do if I received an SMS about the video interview but not the email with the link?

Accepted Answer

Check your spam/junk folder. If you cannot find the email containing the video interview link, please contact us at info@hiringcycle.ai, and we will resend the link after checking the system.

Question 44

I completed the video interview but have been stuck on the 'Submitting Your Answers' page for a long time. What should I do?

Accepted Answer

This issue is likely due to an unstable internet connection. Once your internet connection is stable, the problem should resolve itself. If it does not, please contact us at info@hiringcycle.ai.

Question 45

I applied for two different positions with a company and received two video interview links. What should I do?

Accepted Answer

It is important to inform both the company you applied to and us via email. If you have a preference for one of the positions, please indicate that as well.

Question 46

What is the Pre-Screening Interview?

Accepted Answer

The pre-screening interview is the first stage where your core competencies and suitability for the applied position are assessed quickly. This evaluation, conducted by HiringCycle, helps the employer get to know you better and determine whether you qualify for the next stages of the hiring process.

Question 47

How can I participate in the Pre-Screening Interview?

Accepted Answer

You can start your pre-screening process by clicking on the link sent to your email or via the SMS link sent to your phone. You can easily complete the assessment using a mobile phone, tablet, or computer. The evaluation is conducted in written form, not as a video interview.

Question 48

Can AI detect issues like cheating or inappropriate language?

Accepted Answer

Yes, AI analyzes candidates' responses during the interview and can detect issues such as cheating or the use of inappropriate language. These incidents are flagged and reported during the evaluation process.

How can we help?

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Frequently Asked Questions

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What is the accuracy of HiringCycle evaluations?

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Can it integrate with our ATS systems?

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